Disclaimer

Service Related Issues

Please raise service-related issues ONLY through our official website or mail us at stepstopsolutions@gmail.com.

Any other customer care communication channels or contact numbers available on the Internet may be fraudulent. Please trust only the official mode of communication available on our website.

Fraud Awareness Disclaimer

Please note that we have observed various methods used to defraud the public, including Step Stop Solutions customers, through communication made with the unauthorized use of Library’s/Institution’s name and brand. The fraudsters are falsely presenting themselves as Step Stop Solutions’ employees, customer service representatives, or agents.

The purpose of such activities is to induce you to provide sensitive information or to pay a fee through a web-link or through other modes of communication. Please refrain from transferring any money or providing any details to such persons before verifying their authenticity. Step Stop Solutions or its representatives would never ask you to make additional payments for services of any kind.

You are strongly advised to use only our official website to communicate with Step Stop Solutions. Many contact numbers or web-links provided over the internet, claiming to be Step Stop Solutions customer care, may be fraudulent.

If you believe you are the victim of fraud resulting from such activities, you may reach out to local law enforcement authorities. Step Stop Solutions shall not be held liable or responsible for any claims, losses, breaches, expenses, or other inconvenience resulting from or in any way connected to these fraudulent activities.

However, Step Stop Solutions may, at its discretion, take reasonable steps to support any legal proceedings initiated against individuals undertaking such fraudulent activities.